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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Miguel Lopez

Miguel Lopez

August 26, 2026

2  out of  5
rating by Miguel Lopez
"For someone who pays over $29,000 a year in insurance premiums, I don’t think it’s unreasonable to expect a returned phone call.
I’ve left multiple voicemails and made several attempts to get help, only to be left chasing people down and feeling like my concerns aren’t being taken seriously. I normally don’t leave negative reviews, but customer service should not disappear after the policy is sold.
When it’s time to collect the premium and earn the commission, there never seems to be a communication problem. That same level of attention should be there when a customer actually needs something.
After spending this much annually on insurance, I shouldn’t have to beg for basic service or repeatedly chase someone down for a response.
To resolve this I have switched agents out of town been tired of dealing with this the past 2 years and being told the same run around (we will get back to you)"
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Blair Hayes

August 25, 2026

5  out of  5
rating by Blair Hayes
"Jesse was amazing, quick, efficient and very nice!"
We responded:
"Thank you for the 5-star review of Jason Dunn’s team - we really appreciate your kind words! "
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Scott Fuller

August 25, 2026

5  out of  5
rating by Scott Fuller
"Laiken Mattingly was extremely helpful in getting the insurance I needed for by boat. She provided the best customer service, and I would recommend her if you were in need of insurance. Jason Dunn has a great team and I highly recommend them."
We responded:
"Scott, Thank you so much for your kind words and recommendation! We're thrilled to hear that the team has consistently met your needs with helpful and friendly service. We truly appreciate your support and look forward to continuing to serve you! - Jason"
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Ralph League

August 25, 2026

5  out of  5
rating by Ralph League
"Jessie was very professional and helped me."
We responded:
"Ralph, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Frankfort insurance team is always here and happy to help. "
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Roy POWELL

August 25, 2026

5  out of  5
rating by Roy POWELL
"They always work with me"
We responded:
"Thank you so much for the 5-star rating, Roy! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Jason Dunn "
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Carlo Allen

August 20, 2026

5  out of  5
rating by Carlo Allen
"Good and fast service! Thanks Brittany"
We responded:
"Hi Carlo, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Frankfort.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Jason Dunn "
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Michael Noss

August 14, 2026

5  out of  5
rating by Michael Noss
"Very nice"
We responded:
"Michael, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Frankfort. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Jason Dunn and Team "
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Ivy Robinson

August 13, 2026

5  out of  5
rating by Ivy Robinson
"Brittany did an excellent job of explaining the different benefits State Farm offers. I left feeling well informed and better prepared to make decisions about my insurance needs. Thank you!!:)"
We responded:
"Ivy, thank you for taking the time to share such positive feedback with us! We are always more than happy to help! - Jason"
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Andrew Maclin

August 12, 2026

5  out of  5
rating by Andrew Maclin
"I’m gonna get my pet snakes insured through here. 10/10 customer service."
We responded:
"Thank you so much for the 5 stars, Andrew! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Russell Wyndham

July 31, 2026

5  out of  5
rating by Russell Wyndham
"Courtney provides thorough and warm customer service! Highly recommended"
We responded:
"Russell, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Jaden Anderson

July 31, 2026

5  out of  5
rating by Jaden Anderson
"Super friendly, great experience!!!"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Jason Dunn’s team. "
Profile photo of Jack Scales

Jack Scales

July 31, 2026

5  out of  5
rating by Jack Scales
"Courtney did a great job guiding me through my issues and helping to find a good solution. She was great!!!"
We responded:
"Thank you so much for the 5-star rating, Jack! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Jason Dunn "
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Taylor Stevens

July 31, 2026

5  out of  5
rating by Taylor Stevens
"Jeff was great to talk to, quickly got me a cheaper quote than what I’ve been paying for more coverage. Would recommend to anyone with high rates to give them a call!"
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Mj

July 23, 2026

5  out of  5
rating by Mj
"I have been with Jason and Brittany for year they are amazing people and really care they just keep getting better through the years I definitely recommend them"
We responded:
"Thank you, Jennifer! You and James are some of our favorite people!"
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Tammy Miles

July 20, 2026

5  out of  5
rating by Tammy Miles
"Thanks Patty for helping me get my new vehicle added to my existing policy and sending out a new beacon."
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Candice Riggs

July 16, 2026

5  out of  5
rating by Candice Riggs
"He was very patient and understanding. Also very nice. He helped me save any way he could. It was a great experience I highly recommend"
We responded:
"Candice, I’m happy to hear we could help you with a positive insurance experience. Thank you for trusting our agency to keep you covered! Your recommendation means the world to us! - Jason "
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Maddie Allen

July 15, 2026

5  out of  5
rating by Maddie Allen
"I worked with Laiken and she was amazing! 10/10 recommend doing business here."
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Savanah Sherrow

July 13, 2026

5  out of  5
rating by Savanah Sherrow
"Lakin is the best! She helped us understand and go over our coverage that we choose."
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Sarah Johnson

July 8, 2026

5  out of  5
rating by Sarah Johnson
"Patty has helped me out a lot the last couple days getting some policies switched and removed. I appreciate her tremendously"
We responded:
"Sarah, thank you for the five-stars! We greatly appreciate your business."
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Alicia Tallant

July 3, 2026

5  out of  5
rating by Alicia Tallant
"Brandon went above and beyond to help me get car insurance!"
We responded:
"Alicia,

Thank you so much for your wonderful review! We're thrilled to hear that you had a positive experience with our office. It's always our goal to provide excellent service, and your feedback means a lot to us. If you ever have any questions or need assistance with your insurance needs, feel free to reach out. "
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Tatiana Obando

July 2, 2026

5  out of  5
rating by Tatiana Obando
"Excelente atención super eficiente 100 porciento recomendada..explicaciones al cien y la mejor de las atenciones."
We responded:
"Tatiana,

¡Muchas gracias por tus amables palabras! Nos alegra saber que has tenido una experiencia excelente con nuestra atención y explicaciones. Estamos aquí para ayudarte con todas tus necesidades de seguros. ¡Esperamos seguir sirviéndote con la misma dedicación en el futuro!"
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Leah Fortner

June 29, 2026

5  out of  5
rating by Leah Fortner
"I absolutely love calling up there and being able to talk to the girls working the front desk! Courtney is always so nice and courteous while helping me figure out what all I've got on my policy!"
We responded:
"Leah, I’m grateful for our customers who share feedback with us! We will always try to provide you with the best customer service experience possible! We appreciate your business! - Jason"
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Tony Perlick

June 29, 2026

5  out of  5
rating by Tony Perlick
"Responded with a fair insurance quote within a couple of days"
We responded:
"Tony,

Thank you for taking the time to share your experience! I'm glad to hear that you received a fair insurance quote promptly. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help with all your insurance needs."
Profile photo of Rob Mauer

Rob Mauer

June 26, 2026

5  out of  5
rating by Rob Mauer
"Brandon is a pleasure to do business with! He’s knowledgeable, helpful, and friendly, and he always goes above and beyond to accommodate his customers. I highly recommend him."
We responded:
"Rob,

Thank you so much for your kind words! It's wonderful to hear that you had such a positive experience with Brandon. We strive to provide knowledgeable and friendly service, and it's great to know that he was able to go above and beyond for you. Your recommendation means a lot to us, and we're here to help with any of your insurance needs."
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Rooney Vuong

June 25, 2026

5  out of  5
rating by Rooney Vuong
"Thank you ms patty she is the best"
We responded:
"Rooney,

Thank you for your kind words! We're thrilled to hear about your positive experience with our office. It's wonderful to know that you feel well taken care of. If you have any questions or need further assistance with your insurance needs, feel free to reach out. "