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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Willa Hellard

September 17, 2026

5  out of  5
rating by Willa Hellard
"Brittany was wonderful. I work in hospitality customer service. Brittany was very helpful and you could her the smile on her face."
We responded:
"Willa, thank you for highlighting Brittney's unique customer service skills. She loves being able to help people and solve problems!"
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Robie Mitchell

September 17, 2026

5  out of  5
rating by Robie Mitchell
"Adding a new vehicle to our insurance policy was unbelievably quick, easy, and completely stress-free. Fantastic customer service by Brandon. I highly recommend Jason Dunn’s State Farm for all your insurance needs. Great service, great staff!!"
We responded:
"Thank you so much for the 5-star rating, Robie! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Jason Dunn "
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Stephen Wardle

September 17, 2026

5  out of  5
rating by Stephen Wardle
"Great!"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Janice Justice

September 16, 2026

5  out of  5
rating by Janice Justice
"Patty is amazing and so down to earth and easy to work with! It's not a rushed transaction to her, she genuinely wants to get to know you and cares about your individual needs."
We responded:
"Thank you so much for the 5 stars, Janice! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Lance

September 11, 2026

5  out of  5
rating by Lance
"Really great experience with Jeff Bronco. Very personable!"
We responded:
"Lance, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Jason Dunn and Team "
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Michelle Babbs

September 4, 2026

5  out of  5
rating by Michelle Babbs
"Awesome customer service. Patty was very helpful and extremely nice! Thank you Patty!"
We responded:
"We love seeing five-stars, Michelle! Your feedback is valuable to us and we appreciate the opportunity to provide you with high-quality insurance."
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Aidan Staunton

September 3, 2026

5  out of  5
rating by Aidan Staunton
"Jeff with Jason Dunn gave a a great quote for my car insurance. Jeff is your guy!"
We responded:
"Aidan, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Mckenzie Edgett

August 28, 2026

5  out of  5
rating by Mckenzie Edgett
"I spoke with Courtney, who was exceptional with helping me and my needs. Very informative and personable!"
We responded:
"Mckenzie, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Frankfort insurance team is always here and happy to help. "
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Tim Bidwell

August 27, 2026

5  out of  5
rating by Tim Bidwell
"The staff is great. Handled my claim quickly and kept me informed along the way. Hard to find this level of customer service!"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Frankfort. "
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Stan Henize

August 27, 2026

5  out of  5
rating by Stan Henize
"Patty was excellent and knowledgeable. She is very easy to talk with."
We responded:
"Thank you for taking the time to leave us a review, Stan. Our State Farm office in Frankfort would be nothing without policyholders like you!"
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Ken Sperry

August 27, 2026

5  out of  5
rating by Ken Sperry
"I've always had good experiences managing my insurance needs through Jason Dunn and his staff. Laiken was especially helpful on my recent addition for an investment property."
We responded:
"Ken, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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john swope

August 27, 2026

5  out of  5
rating by john swope
"I don’t normally leave reviews, good or bad, but my experience with Patty has always been exceptional. She is knowledgeable, helpful, and seems to genuinely care about the people she works with. It’s refreshing to deal with someone who takes the time to answer questions and makes you feel like more than just another customer. I’ve always had a great experience with Patty and would highly recommend her."
We responded:
"Thanks so much for the amazing review, john! We really appreciate your support here in Frankfort. Just reach out anytime if you need us - we’re here for you. "
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Warren Little

August 26, 2026

5  out of  5
rating by Warren Little
"Great experience! Always very helpful. Thank you"
We responded:
"Warren, thank you for the five-stars! We greatly appreciate you letting us be your good neighbor!"
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Miguel Lopez

August 26, 2026

2  out of  5
rating by Miguel Lopez
"For someone who pays over $29,000 a year in insurance premiums, I don’t think it’s unreasonable to expect a returned phone call.
I’ve left multiple voicemails and made several attempts to get help, only to be left chasing people down and feeling like my concerns aren’t being taken seriously. I normally don’t leave negative reviews, but customer service should not disappear after the policy is sold.
When it’s time to collect the premium and earn the commission, there never seems to be a communication problem. That same level of attention should be there when a customer actually needs something.
After spending this much annually on insurance, I shouldn’t have to beg for basic service or repeatedly chase someone down for a response.
To resolve this I have switched agents out of town been tired of dealing with this the past 2 years and being told the same run around (we will get back to you)"
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Blair Hayes

August 25, 2026

5  out of  5
rating by Blair Hayes
"Jesse was amazing, quick, efficient and very nice!"
We responded:
"Thank you for the 5-star review of Jason Dunn’s team - we really appreciate your kind words! "
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Scott Fuller

August 25, 2026

5  out of  5
rating by Scott Fuller
"Laiken Mattingly was extremely helpful in getting the insurance I needed for by boat. She provided the best customer service, and I would recommend her if you were in need of insurance. Jason Dunn has a great team and I highly recommend them."
We responded:
"Scott, Thank you so much for your kind words and recommendation! We're thrilled to hear that the team has consistently met your needs with helpful and friendly service. We truly appreciate your support and look forward to continuing to serve you! - Jason"
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Ralph League

August 25, 2026

5  out of  5
rating by Ralph League
"Jessie was very professional and helped me."
We responded:
"Ralph, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Frankfort insurance team is always here and happy to help. "
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Roy POWELL

August 25, 2026

5  out of  5
rating by Roy POWELL
"They always work with me"
We responded:
"Thank you so much for the 5-star rating, Roy! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Jason Dunn "
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Carlo Allen

August 20, 2026

5  out of  5
rating by Carlo Allen
"Good and fast service! Thanks Brittany"
We responded:
"Hi Carlo, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Frankfort.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Jason Dunn "
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Michael Noss

August 14, 2026

5  out of  5
rating by Michael Noss
"Very nice"
We responded:
"Michael, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Frankfort. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Jason Dunn and Team "
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Ivy Robinson

August 13, 2026

5  out of  5
rating by Ivy Robinson
"Brittany did an excellent job of explaining the different benefits State Farm offers. I left feeling well informed and better prepared to make decisions about my insurance needs. Thank you!!:)"
We responded:
"Ivy, thank you for taking the time to share such positive feedback with us! We are always more than happy to help! - Jason"
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Andrew Maclin

August 12, 2026

5  out of  5
rating by Andrew Maclin
"I’m gonna get my pet snakes insured through here. 10/10 customer service."
We responded:
"Thank you so much for the 5 stars, Andrew! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Russell Wyndham

July 31, 2026

5  out of  5
rating by Russell Wyndham
"Courtney provides thorough and warm customer service! Highly recommended"
We responded:
"Russell, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Jaden Anderson

July 31, 2026

5  out of  5
rating by Jaden Anderson
"Super friendly, great experience!!!"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Jason Dunn’s team. "
Profile photo of Jack Scales

Jack Scales

July 31, 2026

5  out of  5
rating by Jack Scales
"Courtney did a great job guiding me through my issues and helping to find a good solution. She was great!!!"
We responded:
"Thank you so much for the 5-star rating, Jack! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Jason Dunn "