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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jessica Lewis

October 30, 2025

5  out of  5
rating by Jessica Lewis
"Brittney with Jason Dunn State Farm is so kind and patient with explaining everything that I need to know even if she has to repeat herself multiple times, so that I understand all of the information. ☺️"
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shane bow-9

October 28, 2025

5  out of  5
rating by shane bow-9
"Great interaction"
We responded:
"Shane, It is always our mission to provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Jason"
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regina long

October 27, 2025

5  out of  5
rating by regina long
"Brittany @ Jason Dunn State Farm is the absolute best. She has expert knowledge of all insurance policies. Brittany does the best job finding the best policies for my needs. Not only is she professional and knowledgeable, she provides that small town customer service that makes her a cut above the rest. Brittany is genuine, sweet as she can be and truly cares about her customers. Jason give her a raise. She's simply the best!!!!!!!"
We responded:
"Regina, I’m happy to hear Brittany took such great care of you and we could provide you with a positive insurance experience. Our team takes pride in delivering top-notch support to our customers. - Jason"
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K GritaMs.

October 24, 2025

5  out of  5
rating by K GritaMs.
"Brandon answered the phone excited and eager to help. He was great at actively listening to my wants and even took the time to explain some additional coverage to see if I was interested. The quote was the cheapest around and the most bang for my buck. I appreciate the professionalism and excellent customer service he showcased in tailoring my insurance needs, specific to me! He answered every question; he is an expert!"
We responded:
"I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you. - Jason"
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April Hyatt

October 23, 2025

5  out of  5
rating by April Hyatt
"The staff is incredibly kind and and helpful! Loved getting a phone call from Brittany that my rates went down!"
We responded:
"April, taking care of each of our customers with professionalism and respect will always be the number one priority at our office. Thank you for sharing! Call us anytime! - Jason "
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Brandon Jennels (KySimpleMan)

October 23, 2025

5  out of  5
rating by Brandon Jennels (KySimpleMan)
"Always very kind and helpful"
We responded:
"Brandon, Thanks for the kind words. I am glad we were able to make assisting you with your insurance needs such a positive experience! - Jason"
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Mickie Dean

October 22, 2025

5  out of  5
rating by Mickie Dean
"Brittney is fabulous! She’s so helpful and makes sure to give all the details when discussing your options."
We responded:
"Mickie, Thank you so much for your kind review! I appreciate it. My team and I will always be here for you in your time of need! - Jason"
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Nicholas Whitman

October 22, 2025

5  out of  5
rating by Nicholas Whitman
"Brittney was very nice and pleasant to work with. She explained my plan in a way I could understand. Thank you!"
We responded:
"Nicholas, I appreciate you allowing us to serve your insurance needs. Our customers give us the greatest pleasure knowing we have fulfilled their experience positively! Thank you. - Jason"
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Melissa Mulder

October 22, 2025

5  out of  5
rating by Melissa Mulder
"Isaac was a pleasure to work with. Thank you ."
We responded:
"Melissa, My team and I are always thrilled to assist you with your insurance needs! Thank you for trusting us! - Jason"
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mark alexander

October 22, 2025

5  out of  5
rating by mark alexander
"Isaac Anglin at the Jason Dunn State Farm agency in Frankfort Ky has been exceptional to work with. Time and time again he has gone above and beyond to make doing business with the group as easy and efficient as possible. Real client, not paid for my testimony. Highly recommend. Thanks Isaac!"
We responded:
"Mark, Thank you for giving my team and I the opportunity to assist you in your time of need. We look forward to providing you with an exceptional customer service experience in the future as well. - Jason"
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Debbie Brookshier

October 22, 2025

5  out of  5
rating by Debbie Brookshier
"So helpful and fast in my service! Highly recommend them."
We responded:
"Debbie, My team and I are always thrilled to assist you with your insurance needs! Thank you for trusting us! - Jason"
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Kim Pike

October 15, 2025

5  out of  5
rating by Kim Pike
"Love it!!!"
We responded:
"We are so happy to this, Kim! Thank you so much for taking the time to leave us a positive review! - Jason"
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Sarah Snipes

October 15, 2025

5  out of  5
rating by Sarah Snipes
"Lee took all the time I needed to answer questions I had regarding new and existing policies. She offered flexibility in meeting virtually or in person and I really appreciate her outstanding customer service."
We responded:
"Sarah, I’m grateful for our customers who share feedback with us! We will always try to provide you with the best customer service experience possible! We appreciate your business! - Jason"
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Nathan Click

October 14, 2025

5  out of  5
rating by Nathan Click
"Quick response to questions"
We responded:
"Nathan, my team and I will work hard for your business each day! Thank you for sharing. - Jason"
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Paul Castle

October 13, 2025

5  out of  5
rating by Paul Castle
"I got hooked up with this office through OTTO.com. I feel that it definitely paid off. I worked with Brittney and she was fantastic to work with. She was able to help me with everything I needed and more. I was looking at auto insurance and before I was done I got auto, home, SXS and final expense coverage. The way she presented everything was very inviting. She didn’t try to “sell” me anything. She just simply informed me of my options and gave recommendations based off of her knowledge and experience. I would highly recommend working with Brittney."
We responded:
"Paul, thank you for taking the time to share such kind feedback with my team and I. We appreciate you and your time! - Jason"
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Savannah Lewis

October 10, 2025

5  out of  5
rating by Savannah Lewis
"We have been with state farm for a few years now and Brittney has been amazing! She is always quick to respond and to help me in any way she can. She is just a breath of fresh air. Thankful to have her as our insurance agent."
We responded:
"Savannah, we will always look forward to assisting you in your time of need. The importance of keeping our customers satisfied with their insurance needs will be a priority at our office for a lifetime. My team and I can't thank you enough for sharing your experience with us! - Jason "
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vanessa chadwell

October 7, 2025

5  out of  5
rating by vanessa chadwell
"Nicest people Always kind and certious at all times"
We responded:
"Vanessa, thank you for the five stars! - Jason"
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Elizabeth James

October 4, 2025

5  out of  5
rating by Elizabeth James
"Brittany is helpful if I have a question she always know the answer. If I need anything I know I can call her."
We responded:
"Elizabeth, thank you so much for sharing! I am so happy to hear this. My team and I are always here to help. - Jason"
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Foster Dana

October 2, 2025

5  out of  5
rating by Foster Dana
"Great experience dealing insurance multiple insurance issues today"
We responded:
"Thank you for the five-star rating! We’re honored to have you as a customer at our State Farm in Frankfort, KY."
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Lyndsey Johnston

October 1, 2025

5  out of  5
rating by Lyndsey Johnston
"James was extremely helpful throughout the entire process! Being a young driver and never having my own policy before, he was extremely patient, answered all my questions, polite, and friendly. He represents the company extremely well. For the future, I will recommend any friends or family wanting to swap to state farm to him."
We responded:
"Lyndsey, thank you for sharing this awesome feedback about James service. The best compliment my team and I can get is being recommended to others! - Jason"
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Derik Purvis

September 30, 2025

5  out of  5
rating by Derik Purvis
"Brittany was very helpful and straight forward. Thank you!"
We responded:
"Derik, we are always here to help in any way that we can! Thank you so much for the kind words and great feedback! -Jason"
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Austin Hortenbury

September 30, 2025

5  out of  5
rating by Austin Hortenbury
"Britney is really awesome!"
We responded:
"Austin, thank you for your kind comments. It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Brandon cares a lot about our customers."
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Joshua Kane

September 30, 2025

5  out of  5
rating by Joshua Kane
"Very polite. Extremely helpful."
We responded:
"Joshua, thank you for taking a moment to express your satisfaction with our office! My team and I will always work hard for your business each day! - Jason"
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Justin Mitchell

September 30, 2025

5  out of  5
rating by Justin Mitchell
"Brittany is always very thorough in making sure that she calls me every so often to make sure that my policy is covering everything that I need, also inquiring about any life changes that she may be able to update any life changes. They take great care of my home and auto policy. I recommend her and this office 10 out of 10."
We responded:
"Thanks for the GREAT review, Justin!"
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Larry Dennis

September 30, 2025

5  out of  5
rating by Larry Dennis
"Brittney is always helpful and happy on the phone. I always hung up feeling better than did when I got on the phone. Thank you Brittney!"
We responded:
"Larry, thank you for sharing this kind review about Brittney! She is the best! We appreciate you. - Jason"