Reviews

"I can't thank Brandon enough for helping me with a last-minute policy I needed for a vendor event! He provided excellent customer service and was very patient with all my questions. I really appreciate how professional the staff is and that you get to talk to someone almost immediately (although I do love the into message, very creative)."

"Jesse was easy to work with. She listened to me and took care of my needs! I would highly recommend State Farm to all of my friends and family! Thanks for your help!"

"Lakin had helped me even after the store was closed and was very patient with me she the best"

"Lakin done a great job for us. I would recommend anyone I know to her. Thanks for everything."

"Courtney is a great csr, I appreciate her helping me with a claim"

"James has been great to work with so far. Answered any questions that has arised so far in the process Of starting a new policy"

"Brittany was wonderful. I work in hospitality customer service. Brittany was very helpful and you could her the smile on her face."

"Adding a new vehicle to our insurance policy was unbelievably quick, easy, and completely stress-free. Fantastic customer service by Brandon. I highly recommend Jason Dunn’s State Farm for all your insurance needs. Great service, great staff!!"

"Great!"

"Patty is amazing and so down to earth and easy to work with! It's not a rushed transaction to her, she genuinely wants to get to know you and cares about your individual needs."

"Really great experience with Jeff Bronco. Very personable!"

"Awesome customer service. Patty was very helpful and extremely nice! Thank you Patty!"

"Jeff with Jason Dunn gave a a great quote for my car insurance. Jeff is your guy!"

"I spoke with Courtney, who was exceptional with helping me and my needs. Very informative and personable!"

"The staff is great. Handled my claim quickly and kept me informed along the way. Hard to find this level of customer service!"

"Patty was excellent and knowledgeable. She is very easy to talk with."

"I've always had good experiences managing my insurance needs through Jason Dunn and his staff. Laiken was especially helpful on my recent addition for an investment property."

"I don’t normally leave reviews, good or bad, but my experience with Patty has always been exceptional. She is knowledgeable, helpful, and seems to genuinely care about the people she works with. It’s refreshing to deal with someone who takes the time to answer questions and makes you feel like more than just another customer. I’ve always had a great experience with Patty and would highly recommend her."

"Great experience! Always very helpful. Thank you"

"For someone who pays over $29,000 a year in insurance premiums, I don’t think it’s unreasonable to expect a returned phone call.
I’ve left multiple voicemails and made several attempts to get help, only to be left chasing people down and feeling like my concerns aren’t being taken seriously. I normally don’t leave negative reviews, but customer service should not disappear after the policy is sold.
When it’s time to collect the premium and earn the commission, there never seems to be a communication problem. That same level of attention should be there when a customer actually needs something.
After spending this much annually on insurance, I shouldn’t have to beg for basic service or repeatedly chase someone down for a response.
To resolve this I have switched agents out of town been tired of dealing with this the past 2 years and being told the same run around (we will get back to you)"

"Jesse was amazing, quick, efficient and very nice!"

"Laiken Mattingly was extremely helpful in getting the insurance I needed for by boat. She provided the best customer service, and I would recommend her if you were in need of insurance. Jason Dunn has a great team and I highly recommend them."

"Jessie was very professional and helped me."

"They always work with me"

"Good and fast service! Thanks Brittany"